Serviced Apartments are fully furnished, self-contained units with a kitchenette or kitchen, designed for short to mid-term stays. They often come with hotel-style services such as housekeeping, laundry, concierge support, and access to communal facilities like lounges or dining areas.

Yes, serviced apartments are legal in Singapore when they are licensed and comply with regulations set by the Urban Redevelopment Authority (URA). Louis Kienne Serviced Apartment is a URA-approved and licensed operator, providing guests with a professionally managed and worry-free stay.

A minimum stay of 7 days is mandated for all serviced apartment bookings in Singapore.

A regular apartment is typically an unfurnished or semi-furnished residential unit rented on a long-term basis (usually 6 months to several years), without additional services. Tenants are responsible for their own utilities, housekeeping, and general upkeep.

A serviced apartment, on the other hand, is a fully furnished unit available for short- to medium-term stays. It comes with hotel-style services such as:

• Housekeeping
• Wi-Fi and utilities included
• Concierge support
• Laundry services
• Kitchenette

Serviced apartments are ideal for business travelers, relocating professionals, or families on extended stays who want the comfort of home with the convenience of hotel services.

Click on the “Book Now” button at the top right corner of our website. You will be redirected to our secure booking page, where you can reserve an apartment of your choice.

Yes, we accept both credit and debit cards.

Modifications or cancellations must be made by contacting us via

• Call: +65 6591 9888
• WhatsApp: +65 8814 0132
• Email: contact@lkresidences.com

Yes, a confirmation email will be sent to you shortly after your payment is successfully processed.

Yes, multiple rooms can be reserved under one name. However, all guests will be required to present valid identification (e.g., passport) upon check-in for registration purposes.

We offer competitive rates for group and corporate bookings. Please email us at sales@nuvegroup.com.sg for personalised assistance.

Standard check-in is from 3:00 PM and check-out is by 11:00 AM. Guests who book directly with us enjoy early check-in from 2:00 PM and/or late check-out until 12:00 PM (subject to availability).

Direct bookings may qualify for complimentary early check-in or late check-out (subject to availability). Third-party bookings may add this service for an additional fee.

Our front desks operate 24/7. You may check in at any time from your scheduled check-in date (after 3:00 PM). If you need to check in earlier than 3:00 PM, such as early morning on the same day, you will need to book the previous night to ensure room availability.

Foreign guests must present valid passports. Local guests must present an ICA-issued ID, such as NRIC, Work Permit, Employment Pass, Long-Term Visit Pass, or Student Pass.

School IDs, membership cards, or any non-government-issued identification are not accepted.

Yes, complimentary luggage storage is available both before check-in and after check-out.

If you believe you left an item behind, please contact us at through:

• Call: +65 6591 9888
• WhatsApp: +65 8814 0132
• Email: contact@lkresidences.com

We will do our best to locate and return your item. Please note that Louis Kienne Serviced Apartments is not responsible for any missing items. Guests are required to cover any shipping or mailing costs if return is requested.

Each apartment is thoughtfully furnished to ensure a comfortable and convenient stay. Amenities include:

• Sofa bed
  • Complimentary in 1-Bedroom Apartments
  • Available as an add-on in 2 and 3 Bedroom Apartments
• Fully equipped kitchenette
• Private en suite bathrooms
• Microwave oven
• 32-inch flat-screen TV
• Refrigerator & freezer
• Iron & ironing board
• Coffee & tea sachets with electric kettle
• In-room safe
• Dining area (available in selected apartments)
• In-room washer & dryer (available in selected apartments)

• 1-Bedroom Apartment: Maximum of 4 adults plus 1 child aged 10 years or below
• 2-Bedroom Apartment: Maximum of 4 adults plus 2 children aged 10 years or below
• 3-Bedroom Apartment: Maximum of 5 adults plus 2 children aged 10 years or below

Buffet breakfast is not included by default but can be added during the booking process or during check-in.

Yes, our Gym is located at level 3 while our pool is located at level 11.

Yes, a communal self-service laundromat with washers & dryers are available at Louis Kienne Serviced Apartments

Yes, Queens Bistro & Bar offers a delightful fusion of flavors, serving authentic Chinese cuisine alongside a great selection of alcoholic beverages.

Housekeeping is provided twice weekly, with additional service available upon request (fees apply).

Complimentary private on-site parking is available.

Children under 10 years of age stay free when using existing bedding. No additional beds are provided.

Pets are strictly prohibited at Louis Kienne Serviced Apartments

To maintain a peaceful environment, parties and events are not permitted.

Guests are kindly asked to keep noise to a minimum at all times to ensure a relaxing environment for all.

Smoking is only permitted in the designated outdoor smoking area. A cleaning fee of SGD $200 will be charged for any violations in non-smoking areas.

For the comfort of all guests, durians and durian-related products are strictly prohibited to be brought in. However, we do recommend trying out this local delicacy at various establishments during your stay in Singapore.

Yes. An incidental deposit of SGD $200 is required upon check-in. This can be paid via credit/debit card or cash. Cash deposits are refunded upon check-out after room inspection. Credit/debit card refunds may take up to 2–3 weeks, depending on your bank.

Full payment is required at the time of booking through our platform.